Our Cancellation Policy

At Now Fly Easy, we strive to provide our customers with a seamless and flexible travel experience. However, we understand that sometimes travel plans can change. To ensure you have clarity on the steps to follow should you need to cancel your booking, please review our cancellation policy below.

Flight Cancellations

Canceling a Flight

• Refund Eligibility: The eligibility for a refund depends on the fare rules of the airline you booked with. Some tickets may be non-refundable, while others may offer partial refunds or a full refund if canceled within a specific time frame.
• Cancellation Window: Most airlines allow cancellations within 24 hours of booking for a full refund (for bookings made at least 7 days in advance). After this window, cancellation fees may apply.
• How to Cancel: You can easily cancel your flight through our website by visiting your booking section or by contacting our support team for assistance.

Cancellation Fees

• Standard Fees: Cancellations are subject to airline-specific fees that may vary based on the type of ticket purchased. These fees will be deducted from the refund amount.
• Non-Refundable Tickets: Some fares are non-refundable. In this case, no refund will be issued, but you may be eligible to receive credit for future travel, depending on the airline’s policy.

How to Cancel Your Booking

To cancel your booking, follow these simple steps:

1. Log In to your Now FlyEasy account and navigate to your booking details.
2. Select the Booking you wish to cancel.
3. Click on the Cancel option and follow the instructions provided.
4. You will receive a confirmation email once your cancellation request is processed.

Alternatively, you can contact our customer support team at support@nowflyeasy.com or call us at 1-800-123-4567 for assistance.

Flight Modifications

• If you wish to make changes to your flight instead of canceling it, please note that some airlines may allow modifications for a fee, subject to availability.
• Changing Dates/Route: Changes to the travel dates or routes may result in additional charges and fare differences, which will be communicated to you at the time of the change request.

Refund Process

• Processing Time: Once your cancellation request is approved, refunds will be processed according to the airline’s policy. Please allow up to 14 business days for your refund to be processed and reflected in your account.
• Method of Refund: Refunds will be issued back to the original method of payment.

Important Notes

• Travel Insurance: If you purchased travel insurance, please contact your insurance provider to determine if you are eligible for a refund due to trip cancellations or delays.
• Special Circumstances: In cases of emergencies or unforeseen events, please reach out to our support team, and we’ll do our best to assist you with any special requests regarding cancellations or refunds.

Contact Us

If you have any questions or need assistance with your booking cancellation, feel free to contact our support team:

• Email: support@nowflyeasy.com
• Phone: +1-833-621-7613

We’re here to help you and ensure your travel plans are managed with ease.